Terms of Service

1. Acceptance of Terms

By accessing and using the website at ceris.id, or by engaging PT Digitalisasi Solusi Bisnis ("CERIS") for software development services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

CERIS provides custom software development services including but not limited to: ERP system development, website and web application development, and mobile application development. The specific scope, timeline, and terms for each project are defined in a separate Statement of Work (SOW) or project agreement signed by both parties.

3. Website Use

The content on this website is provided for informational purposes. You may not:

• Reproduce, distribute, or republish any content without written permission
• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of our systems
• Transmit any harmful, offensive, or disruptive content through our contact forms

4. Intellectual Property

All content on this website — including text, images, design elements, and code — is the property of PT Digitalisasi Solusi Bisnis and is protected by applicable intellectual property laws.

For custom software developed under a project agreement: upon project completion and receipt of full payment, intellectual property rights for the custom-developed software are transferred to the client, subject to the terms and restrictions outlined in the signed project agreement and Non-Disclosure Agreement (NDA).

5. Confidentiality

CERIS treats all client information, project requirements, and business data shared during the course of our engagement with strict confidentiality. We sign a Non-Disclosure Agreement (NDA) with all clients prior to the commencement of any project work.

6. Payment Terms

Payment terms for project engagements are specified in the project agreement or Statement of Work. Generally:

• A deposit is required before project commencement
• Progress payments are tied to agreed milestones
• Final payment is required before source code handover and go-live

Late payments may result in suspension of project work. Overdue amounts accrue interest as specified in the project agreement.

7. Warranties and Limitations

CERIS warrants that software delivered under project agreements will materially conform to the agreed specifications and be free from defects for a period of 30 days after delivery (unless a longer warranty period is specified in the project agreement).

This website is provided "as is" without warranties of any kind. CERIS is not liable for any damages arising from your use of this website or reliance on information contained herein.

8. Limitation of Liability

To the maximum extent permitted by applicable law, CERIS's total liability in connection with any project or engagement shall not exceed the total fees paid by the client for that specific project. CERIS is not liable for indirect, incidental, or consequential damages.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these terms or from project engagements shall be subject to the jurisdiction of the courts of Indonesia.

10. Changes to These Terms

CERIS reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

11. Contact

Questions about these Terms of Service may be directed to:

PT Digitalisasi Solusi Bisnis (CERIS)
Batam, Kepulauan Riau, Indonesia
Email: enquiry@ceris.id